Privacy Policy

1. Introduction

At NEB GPA Calculator, we are deeply committed to protecting your privacy and ensuring the security of any information you provide while using our educational services. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website and use our GPA calculation tools. We believe that transparency about our data practices is essential for building trust with our users, particularly students and educators who rely on our services for important academic planning.

This policy applies to all users of the NEB GPA Calculator website, regardless of how you access our services—whether through a desktop computer, mobile device, or any other platform. We have designed our privacy practices to comply with applicable privacy laws and to reflect our commitment to protecting the educational community we serve. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We want to be completely transparent about what information we collect and why. The NEB GPA Calculator is designed with privacy in mind, and we collect only the minimum information necessary to provide our services effectively and improve the user experience for all students and educators who use our platform.

Academic Information

When you use our GPA calculator, you input academic marks for various subjects including theory and practical components. This information is processed entirely within your web browser and is not transmitted to or stored on our servers. The marks you enter remain on your device and are automatically cleared when you refresh the page or close your browser. We have specifically designed our calculator this way to ensure that your academic information remains completely private and under your control.

Technical Information

Like most websites, we automatically collect certain technical information to help us understand how our service is being used and to identify areas for improvement. This includes your IP address, browser type and version, operating system, referring website, pages visited on our site, and the date and time of your visits. This information is collected through standard web server logs and is used solely for analytical purposes to improve our service quality and performance.

Contact Information

If you choose to contact us through our contact form or email, we collect the information you voluntarily provide, such as your name, email address, and the content of your message. This information is used solely to respond to your inquiry and provide the support or information you requested. We do not use this information for marketing purposes or share it with third parties.

3. How We Use Your Information

The information we collect is used exclusively to provide, maintain, and improve our educational services. We do not sell, rent, or share your personal information with third parties for commercial purposes. Our use of information is guided by our commitment to supporting education and helping students succeed in their academic endeavors.

Service Provision

The primary use of any information we collect is to provide you with accurate GPA calculations and related educational resources. Technical information helps us ensure that our website functions properly across different devices and browsers, allowing all students to access our tools regardless of their technical setup. We use this information to identify and fix technical issues, optimize loading times, and ensure compatibility with various platforms.

Service Improvement

We analyze usage patterns and technical data to understand how students interact with our calculator and identify opportunities for improvement. This might include optimizing the user interface for better usability, adding new features that users request, or improving the accuracy and speed of our calculations. All analysis is conducted on aggregated, anonymous data that cannot be traced back to individual users.

Communication

When you contact us with questions or feedback, we use your contact information solely to respond to your inquiry. We may keep records of our communications to help us provide better support and to track common questions or issues that might indicate areas where we can improve our service or documentation.

4. Data Security and Protection

We take the security of your information seriously and have implemented multiple layers of protection to safeguard any data associated with your use of our services. Our security measures are designed to protect against unauthorized access, alteration, disclosure, or destruction of information, and we regularly review and update our security practices to address emerging threats and vulnerabilities.

Technical Safeguards

Our website uses industry-standard encryption protocols (HTTPS/SSL) to protect data transmitted between your browser and our servers. This ensures that any communication between your device and our website is encrypted and cannot be intercepted by unauthorized parties. We also employ secure hosting infrastructure with regular security updates and monitoring to protect against cyber threats.

Access Controls

Access to any systems that might contain user information is strictly limited to authorized personnel who need such access to provide and maintain our services. We implement strong authentication measures and regularly review access permissions to ensure that only appropriate individuals can access sensitive systems.

Data Minimization

One of our strongest privacy protections is our commitment to data minimization. We collect only the information that is absolutely necessary to provide our services, and we have designed our GPA calculator to process your academic information locally in your browser rather than transmitting it to our servers. This approach significantly reduces privacy risks by ensuring that your sensitive academic data never leaves your device.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and to gather information about how our services are used. Cookies are small text files that are stored on your device when you visit our website. We want to be transparent about how we use these technologies and provide you with control over your privacy preferences.

Essential Cookies

We use essential cookies that are necessary for our website to function properly. These cookies enable basic features like page navigation, access to secure areas of the website, and remembering your preferences during your session. These cookies do not collect personally identifiable information and are automatically deleted when you close your browser.

Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. These cookies help us identify which pages are most useful, how long visitors spend on different sections, and what devices and browsers are most commonly used. This information is aggregated and anonymous, and it helps us improve our website design and functionality to better serve the educational community.

Cookie Control

You have control over cookie settings through your browser preferences. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are being set. However, please note that disabling certain cookies may affect the functionality of our website and your ability to use some features of our GPA calculator.

6. Third-Party Services

While we strive to minimize the use of third-party services to protect your privacy, we may occasionally use trusted third-party providers to help us deliver and improve our services. Any third-party services we use are carefully selected based on their privacy practices and commitment to data protection, and we ensure that they provide adequate safeguards for any information they might process on our behalf.

We do not share your personal information with third parties for their marketing purposes. Any third-party services we use are bound by strict confidentiality agreements and are required to use information only for the specific purposes we authorize. We regularly review our third-party relationships to ensure they continue to meet our high standards for privacy and security.

7. Your Privacy Rights

We believe that you should have control over your personal information and we are committed to respecting your privacy rights. Depending on your location and applicable laws, you may have various rights regarding your personal information, and we are committed to facilitating the exercise of these rights in a timely and transparent manner.

Access and Correction

You have the right to know what personal information we have about you and to request corrections if that information is inaccurate. Since our GPA calculator processes your academic information locally and does not store it on our servers, most of your academic data remains entirely under your control. For any other information we might have, such as contact information from support requests, you can contact us to request access or corrections.

Deletion

You have the right to request deletion of your personal information, subject to certain legal limitations. If you have contacted us for support and wish to have your contact information deleted from our records, we will honor such requests unless we are required to retain the information for legal or legitimate business purposes.

Data Portability

Where applicable, you have the right to receive your personal information in a structured, commonly used format. Given the nature of our service and our privacy-by-design approach, most of your data remains on your device and is already portable. For any other information, we will work with you to provide it in an accessible format.

8. Children's Privacy

We recognize that many of our users are students under the age of 18, and we take special care to protect the privacy of younger users. Our service is designed to be safe for students of all ages, and we do not knowingly collect personal information from children under 13 without appropriate parental consent. Our privacy-by-design approach, which processes academic information locally rather than collecting it on our servers, provides additional protection for young users.

If we become aware that we have collected personal information from a child under 13 without proper consent, we will take immediate steps to delete that information. Parents and guardians who have concerns about their child's use of our service or believe that their child may have provided personal information to us are encouraged to contact us immediately.

9. International Data Transfers

Our primary focus is serving students in Nepal, but we recognize that our website may be accessed from other countries. If you access our service from outside Nepal, please be aware that your information may be transferred to, stored, and processed in Nepal or other countries where our service providers operate. We ensure that any international transfers of personal information are conducted in accordance with applicable privacy laws and with appropriate safeguards in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify users by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

If we make material changes that significantly affect how we handle your personal information, we will provide additional notice through our website or other appropriate channels. Your continued use of our service after any changes indicates your acceptance of the updated privacy policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don't hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently. You can reach us through the contact information provided on our website, and we will respond to your inquiry as quickly as possible.