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We're here to help! Whether you have questions about GPA calculations, need technical support, or want to provide feedback, we'd love to hear from you.
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Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we aim to respond within 12 hours.
Frequently Asked Questions
How accurate is the GPA calculation?
Our calculator uses the official NEB grading scale and follows the exact methodology used by the National Examinations Board for GPA calculations.
Is this tool free to use?
Yes, our NEB GPA Calculator is completely free to use and will always remain so. We believe education tools should be accessible to everyone.
Can I use this for both Class 11 and 12?
Absolutely! Our calculator supports both Class 11 and Class 12 calculations for Science (Computer) and Science (Biology) streams.
What if I find an error in the calculation?
Please contact us immediately with the details of the error. We take accuracy very seriously and will investigate and fix any issues promptly.
Before You Contact Us
For Calculation Questions:
- • Double-check that you've entered all marks correctly
- • Ensure you've selected the correct class and stream
- Review our FAQ section for common calculation queries
- • Check the grading scale table on our homepage
For Technical Issues:
- Try refreshing the page or clearing your browser cache
- • Check if the issue persists on different browsers
- Include your browser type and version in your message
- • Describe the exact steps that led to the problem